Thank you for becoming a member of our Brolan family.
For any reason, if you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns. Our Return and Refund Policy has been created with the help of Brolan Tech.
The following terms apply to any products that you purchased from our site, brolantech.com
Interpretation and Definitions
Interpretation
The important point in this document is to tell about the Services and Personal Data that have the specific meaning below this paragraph.
Definitions
For this Return and Refund Policy:
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Brolan Tech.
- Goods refer to the items offered for sale on the Service.
- An order means a request by you to purchase Goods from Us.
- Service refers to the Website.
- Website refers to Brolan Tech, accessible from https://brolantech.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
Our privacy policies give you the right to cancel your order without giving a reason, but you have to clarify some specifications about why you are cancelling the order. You will get your money back within 14 days, and it is not necessary to give us the reason why you are cancelling the order. In the process of cancelling the order, you must clearly tell us you want to cancel.
You can inform us of your decision by:
By email: shivamstarkalicia@gmail.com
By visiting this page on our website: https://brolantech.com/
By phone: +91 7209378784
By mail: C-40 Gali number -2, Satya Enclave Prem Nagar 3rd, Kirari, New Delhi, 110086
We will pay you back within 14 days after getting our product. We will send the refund using the same payment method you used for your original order, and you will not be charged any fees for this refund.
Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 7 days
- The Goods are in the original packaging
- Don’t accept the product from the delivery boy if the packet is open.
- Please try to make a video proof.
The following Goods cannot be returned:
- The supply of Goods made to your specifications or clearly personalized.
- The supply of Goods which, according to their nature, are not suitable to be returned, deteriorate rapidly, or where the date of expiry is over.
- The supply of Goods that are not suitable for return due to health protection or hygiene reasons, and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the following address:
C-40 Gali number -2, Satya Enclave Prem Nagar 3rd, Kirari, New Delhi, 110086
We cannot be held responsible for Goods damaged or lost in the return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of receipt of return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to you later, we will send the refund to the gift giver.
Contact Us
If you still have any queries about our Returns and Refunds Policy, please contact us:
- By email: support@brolantech.com
- By visiting this page on our website: https://brolantech.com/
- By phone: +91 7209378784
- By mail: C-40 Gali number -2, Satya Enclave Prem Nagar 3rd, Kirari, New Delhi, 110086